Advice and information


epa01986663 An elderly patient holds on to a nurse's hand at a hospice in Beijing, China, 23 November 2009. China's aging population, the world's largest and accounting for up to one-fifth of the world's total elderly population, has reached 160 million according to state figures. Currently comprising 12.3 percent of the country's total population of 1.3 billion, the percentage of elderly in China is expected to double to 24 percent by 2050, reaching a total of over 320 million according to the United Nations Population Division. Early fears from experts that China's one-child-policy (fewer children to support aging parents) paired with a weak pension system would eventually become a problem have already started to show. China's care system for the elderly aged 60 and above is far from sufficient, both in terms of existing space as well as available and qualified nurses. An estimated 8 million elders are in need of accommodation while the current number of available beds in nursing homes is only 2.5 million. EPA/DIEGO AZUBEL




Organisations providing advice and support







Action on Elder Abuse:  Action on Elder Abuse provides confidential advice and information to older people who are suffering from violence and abuse.  They also provide support and information to concerned friends or relatives.

Helpline:  0808 808 8141   Email:    Website:


Age UK:  Age UK is a national charity with a local branches throughout the UK. Their services are designed to help older people stay well and live at home for longer. They provide advice and support to older people as well as run day centres, befriending schemes, support groups and practice and health-focused services.

Advice line: 0800 169 2081        Enquiries: 0800 169 8787     Website:


Alzheimer’s Society:  The Alzheimer’s Society is a national organisation that provides a range of services supporting people with Alzheimer’s and their carers.  There are branches across the UK.  The Society provides a range of services, such as: day centres, advice and information, support groups, dementia advisors, campaigning and research.

Helpline:0300 222 1122    Email:


Birmingham Carers’ Hub (Forward Carers):  The Hub is made up of a wide range of not-for-profit organisations working to support and advocate for carers.  The city-wide group brings together groups who represent carers with different needs and who have different expertise and skills.  Services include a helpline, one-to-one support sessions, carers emergency break service and training for carers.

Tel:0333 066 9711   Email:


Broken Rainbow:  Broken Rainbow provides support for lesbian, gay, bisexual and transgender people experiencing domestic violence.

Helpline:  0300 999 5428/  0900 999 5428 (freephone)


Carers’ UK:  Carers UK provide advice and support to carers.  They provide a free helpline. They also campaign for carers’ rights as well as enable to carers to connect with one another through meetings and their online forum.

Helpline:  0808 808 7777         Email:         Website:


Dementia Challengers:  This excellent website is a space for carers of people with dementia to share their experiences, advice and to support one another.  It has a wealth of information.  The site is not affiliated to any organisation.



Dementia Friends:  (Part of the Alzheimer’s Society) The Dementia Friends programme is the biggest ever initiative to change people’s perceptions of dementia.  Whether you attend a face-to-face Information Session or watch the online video, Dementia Friends is about learning more about dementia and the small ways you can help.



Everyman Project:  The Project runs a national helpline to anyone worried about their own or someone’s else’s violent or abusive behaviour.  The Everyman Project also offers counselling to men living in the London area who want to change their violent or abusive behaviour.

Helpline:  0207 263 8884   Email:   Website:


Mankind Initiative:  The Initiative offers information and support to men who are victims of domestic abuse and violence.   They also support people to access local services and appropriate refuges.

Telephone:  01823 334 244     Email:      Website:


Men’s Advice Line:  This is a confidential helpline for all men experiencing domestic abuse.  The helpline provides emotional support and practical advice.  It also offers sign-posting advice to services that specialise in legal, housing, child contact, mental health and other issues.

Helpline:  0808 801 0327     Email:      Website:


National Abuse Domestic Helpline:  The Freephone 24 Hour National Domestic Violence Helpline, run in partnership between Women’s Aid and Refuge.  It is a national service for women experiencing domestic violence as well as their family, friends, colleagues and others calling on their behalf.  The Helpline is staffed 24 hours a day by fully trained female helpline support workers and volunteers. All calls are completely confidential. Translation facilities for callers whose first language is not English and a service for callers who are deaf or hard of hearing are available.

Helpline:  0808 2000 047          Website:


Refuge:  This is a national organisation that supports women experiencing domestic abuse.  It provides both refuges throughout the UK and specialist services.  The website has links to services that support women and men experiencing abuse.

Helpline: 0808 200 0247         Email:         Website:


Respect Phoneline:  Respect offers information and advice to anyone who wants to address their violent or abusive behaviour.

Tel: 0909 802 4040     Email:        Website:


Rights of Women:  Rights of Women provide confidential legal advice on domestic and sexual violence.  They also offer free legal advice information sheets which can be accessed on their website.

Administration:  020 7251 6576       Email:        Website:


Samaritans:  The Samaritans are a national helpline open to all. They have local branches throughout the UK.   They say “talk to us any time you like, in your own way, and off the record – about whatever’s getting to you.  If something’s troubling you – get in touch”.

Helpline:  116 123            Email:         Website:


Scope:  Support, advice and services for people affected by or caring for someone with physical impairment or learning disability, from children to older age adults.

Helpline:  0808 800 3333 


Women’s Aid:    Women’s Aid is a national organisation working to support women experiencing domestic abuse.  It also campaigns for greater awareness and efforts to support and prevent domestic abuse amongst the public, policy-makers and practice field.  There are a range of useful resources on the Women’s Aid website for people experiencing abuse.  There is also a link to a specialist website to support young people and children experiencing domestic abuse.

Helpline:  0808 200 0247        Email:         Website: